Course Outline

Upon completion of this course, the dental professional should be able to:

  • Describe emergency preventive procedures and preparedness in the dental office.
  • Explain the importance of obtaining a pretreatment health history from each patient.
  • Describe the procedure for obtaining a blood pressure, pulse, respirations, and temperature.
  • Demonstrate the initial sequence of patient assessment in an emergency.
  • Identify how stress and anxiety can lead to medical emergencies.
  • Recognize the signs or symptoms of impending or developing emergencies.
  • List the general steps to be taken when a medical emergency arises in a dental office.
  • Identify the type of emergency when given a patient situation and describe the necessary emergency care.
  • Identify the contents of an emergency kit.
  • Describe the medical and legal implications of emergencies in a dental office.

Includes Canadian Red Cross CPR C / HCP (for Health Care Professionals)

All courses taught by experienced Instructors and in most cases by Licensed Paramedics or RN’s.

Recognized by the CDSBC for 6 CDE credits.

Course: 4 – 6 hours (based on number of staff)

Be Prepared
dental clinic
Be Prepared
patient in chair
Does your office need and AED? Or an updated one?
Office Emergency Plans

Because it is impossible to know when an emergency may occur or what form it may take, it is important that every dental office have an established, written, and practiced routine for handling emergencies.

Emergency numbers such as 911 should be posted conspicuously at every phone in the office.

A code word or phrase indicating an emergency should be determined. This will alert other staff to the existence of an emergency and avoid possible upset to patients in nearby treatment rooms or in the reception area. The office communication system will determine the type of code to be used; four buzzes on the intercom, flashing lights, or “Page for Dr. Blue” are some examples.

Every member of the dental staff should have a specific assignment in an emergency. To compensate for staffing variations, such as occurrences with part-time staff or during employee vacations, assignments should be doubled–up to assure all areas are covered. The number of assignments and specific functions will be determined by staff size and training. Large offices may have several people manning an area, while smaller staffs may have multiple areas to cover.

It has been estimated that one or two life threatening emergencies will occur in the lifetime practice of a general dentist. With the aging of the population generally and the more frequent appearance in the dental office of individuals with underlying medical conditions, the possibility of problems occurring will only increase. Obtaining a health history and a set of vital signs is the first step in identifying the patient likely to develop a medical emergency. With proper training, thorough preparation, and regular practice, the staff of the dental office will be able to provide appropriate medical care should the need arise.

Specific Medical Emergencies
  • Airway Obstruction
  • Asthma/ COPD
  • Cardiac Arrest
  • Cerebrovascular Accidents / Transient Ischemic Attacks
  • Chest Pain/ Angina/ Acute Myocardial Infarction
  • Heart Failure / Pulmonary Edema
  • Diabetes / Hypoglycemia
  • Allergies / Anaphylaxis
  • Accidental Overdoses
  • Respiratory Arrest
  • Seizures
  • Syncope
What other Dentists have said about the course …

"Ken did customized Emergency and CPR Refresher Training for our dental office in autumn 2010 and 2011.It was very helpful to have him run scenarios for us with our own equipment and in our own environment. I highly recommend Ken for his skill" …Dr. Colleen Clancy, DMD Inc.

“I really appreciated that Ken took some one-on-one time with the dentists to go over the emergency kit drugs, their recommended dosages and a step-by-step demo of how to use them properly”... Dr. Geoff McIntosh DMD

"I was very impressed with the Dental Emergency Response Program that Ken gave in our office. We received a comprehensive overview of emergency drugs and their actual administration given by a practicing paramedic. We gained greatly from being involved in emergency scenarios at chairside, allowing us to see how a medical emergency might evolve and how we should respond in our own office environment. Being told in a lecture to dose a nebulizer and hook it up to an oxygen tank is one thing. Deciding at chairside that it is needed, sending a team member to get the tank and applying the medication to the patient is another. I feel much more confident now that we can respond appropriately to an emergency."...Dr. Darryl Sinclair